Teresa Henderson

Managing Director, Head of Client Success

Teresa Henderson is a Managing Director for TrailRunner International based in Texas with more than 35 years of experience as a communications strategist. She creates and leads high-performance teams and manages TrailRunner International’s global Client Success initiative, which ensures the highest-quality counsel, strategy, and execution for clients of the firm.

Teresa specializes in creating platforms and initiatives to address complex issues and deliver business results. For much of her career, she has focused on reputation management in the natural resources, energy technology, industrial, CPG, and professional services sectors. Her clients have also included leading infrastructure, healthcare, private equity, real estate, trade association, and financial organizations. She is a trusted advisor to the C-suite for change management and issues and crisis resolution and also specializes in senior leadership transition support.

Teresa routinely advises on strategic brand awareness, brand reputation expansion and repair, sustainability programs and goals, executive thought leadership, board governance, and other critical matters that move and impact stakeholders. She has managed numerous high-stakes situations including hazardous material accidents, workplace incidents resulting in loss of life, youth protection matters and sexual misconduct allegations, product recalls, foodborne illnesses, communications for Presidential cabinet appointments, Fortune 100 C-suite transitions and other sensitive leadership issues, NGO activism, and plant and location closures.

Before joining TrailRunner International, Teresa was Vice Chair, Client Strategy at Burson. Her prior roles at Burson also include President of the Midwest/Southeast Region and Chief Operating Officer for North America.

Previously, Teresa held senior leadership positions at Edelman, Ketchum, and Pierpont Communications, overseeing client campaigns and driving regional growth at all three firms.

A lifelong Texan and avid traveler, Teresa began her career as a copywriter at Runner’s World magazine. She holds a bachelor’s degree from Old Dominion University and is a frequent speaker on the art and science of communications.

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